Ranie
- Total activity 23
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Activity overview
Latest activity by Ranie-
Ranie created an article,
Insight General
What are the minimum system requirements for Insight? From modest laptops to 64-core workstations, Insight is designed to take full advantage of the hardware it is running on. These specification...
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Ranie created an article,
Insight Views
What are the minimum system requirements for Insight? From modest laptops to 64-core workstations, Insight is designed to take full advantage of the hardware it is running on. These specification...
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Ranie created an article,
Tools (Data and Analysis)
development
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Ranie created an article,
Installing on Linux
DUG development Insight distributions are provided in aZIParchive. The distribution includes the software, launch scripts and aJava runtime environment. Installation To install the ...
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Ranie created an article,
System Requirements
development Insight runs on Windows, Mac OS X, and Linux operating systems. Note: If you are using the Kingdom Reader, please seeInsight and Kingdom Overview for additional requirements to read Ki...
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Ranie created an article,
How do I publish my content in other languages?
If you have configured your Help Centre to support multiple languages, you can publish content in your supported languages. Here's the workflow for localising your Help Centre content into other ...
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Ranie created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Centre without leaving the ticket Insert links to relevant Help C...
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Ranie created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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Ranie created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Centre community. Learn more
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Ranie created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...